TL;DR
Australian Medical Council contact for candidates: the online contact form at amc.org.au/contact-form. Not the phone.
Australian Medical Council contact number: +61 2 6270 9777, reception only, 10 am–4 pm AEST weekdays; it cannot answer IMG assessment questions.
Clinical exam team: clinical@amc.org.au. Mailing address: PO Box 4810, Kingston ACT 2604.
Registration, English requirements, pathways and supervision are Ahpra / Medical Board questions (1300 419 495), not AMC.
MCQ scheduling questions go to Pearson VUE; degree verification delays go to ECFMG and your medical school first.
Most candidate questions are answered on AMC Academic, the trusted AMC exam preparation platform for IMGs aspiring to work as doctors in Australia; its guides cover fees, dates, registration and the Clinical exam.
For anything about your application, verification or AMC exams, the AMC asks you to use its online contact form rather than phone; the reception line, +61 2 6270 9777, can’t help with IMG assessment enquiries. And before you send anything, check whether your question is for the AMC at all. Registration, English requirements, supervision and pathways belong to the Medical Board of Australia through Ahpra, and the AMC will simply bounce you there. Here are the channels, the hours, and a table of who handles what.
Australian Medical Council contact details
| Channel | Details |
|---|---|
| IMG and candidate enquiries | Online contact form: amc.org.au/contact-form/ |
| General reception | +61 2 6270 9777, 10 am–4 pm AEST, Monday to Friday, except ACT public holidays |
| Clinical examination team | clinical@amc.org.au (online exam applications, scheduling queries) |
| Media | communications@amc.org.au |
| Mailing address | PO Box 4810, Kingston ACT 2604, Australia |
| Candidate portal | portal.amc.org.au |
| FAQs | amc.org.au/pathways/faqs/ |
The AMC’s contact page says reception can’t assist with IMG assessment enquiries and asks you to read the FAQs first. During busy periods its application page also asks candidates not to follow up on messages already sent. A second email doesn’t move you up the queue.
Who handles what
| Your question | Contact |
|---|---|
| Is my medical school or degree eligible | AMC contact form, after checking the list yourself |
| Degree verification is delayed | ECFMG (MyIntealth) first; your medical school second; AMC form third |
| AMC portfolio application status | Your AMC account; don’t chase during high-volume periods |
| MCQ authorisation, refund or cancellation | AMC contact form (request the Cancellation of Authorisation form) |
| Scheduling, rescheduling or venue for the AMC MCQ | Pearson VUE online or by phone |
| A problem on exam day | The Pearson VUE test centre staff, who log it for the AMC |
| AMC exam results | Your AMC account; MCQ team via the form if something’s wrong |
| Clinical exam placement or online application | clinical@amc.org.au |
| Clinical results, appeals or withdrawal | Your AMC account; withdrawal form; clinical@amc.org.au |
| Which registration pathway I’m on | Medical Board of Australia, medicalboard.gov.au |
| English language requirements | Ahpra, ahpra.gov.au, 1300 419 495 |
| My registration application | Ahpra portal; 1300 419 495 |
| Supervisor approval, supervised practice reports | Medical Board / Ahpra |
| Visa | Department of Home Affairs, +61 2 6264 1111, after registration |
| Recognition of qualifications for non-medical purposes | Department of Education, 1300 615 262 |
The AMC-versus-Ahpra split is explained properly in AHPRA vs AMC.
How to write to the AMC and get an answer
Candidate number in the subject line. Every AMC team works by ID.
Name the team: MCQ, Clinical, Portfolio, Verification.
One question per message. Multi-part emails get partial replies.
Attach evidence if you’re asking for something outside the rules: a medical certificate, an incident reference.
Say you’ve read the FAQs. The AMC’s first reply to most questions is a link to them.
What the AMC won’t do by phone or email
Release your results early. They appear at 4:00 pm on the release date. See AMC exam dates, booking and results.
Re-mark MCQ results. Verification was discontinued after review.
Extend a 12-month MCQ authorisation.
Amend a Clinical placement once allocated.
Advise on registration, visas, or your pathway.
Contacting Ahpra and the Medical Board
Ahpra’s customer service line is 1300 419 495 within Australia, with contact forms and state offices on its website. The Medical Board has no separate public line; enquiries go through Ahpra. For pathway and registration questions the Board’s website is usually faster than a call, because the criteria are published in full.
Most of what you’d ask is answered here
A good share of what lands in the AMC’s contact form is answered on this site: AMC exam fees in AMC exam fees in 2026, the calendar in AMC exam dates, the six-step process in How to register for the AMC exam, and the Clinical in the AMC Clinical exam guide. We’re a team of IMGs who went through all of it, and AMC Academic is what we built afterwards: 2,800+ AMC Part 1 questions with every option explained, month-specific mocks with topic feedback, Astra, and the full IELTS Academic course in one subscription from USD 19 a month, with a five-day free trial and a money-back guarantee. Twenty questions are free without an account, if you’d rather judge it than read about it.
Frequently asked questions
What is the Australian Medical Council phone number?
Reception is +61 2 6270 9777, 10 am to 4 pm AEST on weekdays. It can’t answer IMG assessment questions; those go through the online contact form.
Does the AMC have an email for candidates?
Candidate enquiries go through the contact form. The Clinical team uses clinical@amc.org.au for online exam applications.
How long does the AMC take to reply?
No published service standard. During busy periods it asks you not to follow up. Allow two to three weeks before assuming a message was missed.
Can I visit the AMC in person?
The published address is a PO Box in Kingston, ACT. No walk-in candidate service. In-person contact is limited to the National Test Centre in Melbourne on Clinical exam days.
Who do I contact about AMC registration?
For opening an AMC account and portfolio, the AMC via the form. For registration to practise, Ahpra.
What to do this week
Read the AMC FAQs before sending anything.
Use the table to work out whether your question is for the AMC, Pearson VUE, ECFMG or Ahpra.
Candidate number in the subject line.
Send once, then wait.
Do you want to pass the AMC? AMC Academic makes it happen.